Privacy Policy

Last Updated: June 4, 2025

1. Introduction

1.1. ULESTAFICAZ - UNIPESSOAL LDA (hereinafter referred to as "the Company", "we", "us", "our") is committed to protecting the privacy and security of our users' personal data (hereinafter referred to as "you", "your"). This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal data when you register on the website axiomalife.biz, purchase digital products (the "Services"), or otherwise interact with us.

1.2. We process your personal data in accordance with the General Data Protection Regulation (GDPR) of the European Union and applicable data protection laws of Portugal.

2. Data Controller

2.1. The data controller of your personal data is: ULESTAFICAZ - UNIPESSOAL LDA, registered at Campo Grande, nº 28, 7º C, Lisbon.

2.2. We do not have a designated Data Protection Officer (DPO). For any questions related to your personal data and this Policy, you may contact us using the contact information provided in Section 15.

3. Personal Data We Collect

3.1. We collect the following categories of personal data:

  • a) Identification data: Your name.
  • b) Contact data: Your email address and phone number.
  • c) Cookie data: We use cookies for authentication purposes so that you do not have to log in each time you use our Services. These may include session identifiers or similar technologies. See Section 12 for more details.

3.2. We do not intentionally collect any special categories of personal data (such as health information, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, or criminal records).

4. How We Collect Your Personal Data

4.1. We collect personal data directly from you when you:

  • a) Register on axiomalife.biz or via other registration forms.
  • b) Interact with our Services (e.g., logging in where cookies are used for authentication).

5. Legal Bases for Processing Your Personal Data

5.1. We process your personal data based on the following legal grounds:

  • a) Contract performance: Processing of your identification and contact data is necessary to fulfill our obligations in providing access to axiomalife.biz and our Services, including account administration and payment processing via third-party providers.
  • b) Consent: We will send you marketing messages (e.g., new products, services, special offers) only if you have given your consent. You provide such consent when applying to use our Services. You may withdraw your consent at any time (see Section 11).

6. How We Use Your Personal Data (Purposes)

6.1. We use your personal data for the following purposes:

  • a) To register you on axiomalife.biz.
  • b) To provide you access to the Services, including purchasing digital products.
  • c) To administer your account.
  • d) To process your payments for paid Services via third-party payment providers.
  • e) To communicate with you regarding the Services, including notifications, updates, and support information.
  • f) To provide technical support.
  • g) To send you marketing materials (with your consent).
  • h) To enforce our Terms and Conditions and protect our rights and interests.

7. Disclosure of Your Personal Data to Third Parties

7.1. We do not sell or rent your personal data to third parties. We may disclose your data only in the following cases and to the following categories of recipients:

  • a) Payment service providers: To process your payments, we use third-party systems such as Stripe and lava.top. They receive information necessary to complete the transaction (e.g., amount, order info, but not full card details if processed directly by the provider).
  • b) Communication service providers: We may use services like Telegram for chats and Zoom for webinars. These platforms may process your data (name, email (if used for invitations), messages, video) according to their privacy policies.
  • c) Legal reasons: We may disclose your data if required by law, by governmental request, to protect our legal rights, or in emergencies threatening safety.

7.2. We require all third-party service providers processing personal data on our behalf to ensure data security and handle it only under our instructions and in accordance with applicable law (e.g., via Data Processing Agreements - DPAs).

8. International Transfers of Your Personal Data

8.1. Some of our third-party service providers (e.g., Stripe, Zoom) may be located outside the European Economic Area (EEA). This means your personal data may be transferred to and processed in countries that may not provide the same level of data protection as the EU.

8.2. In such cases, we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) approved for international data transfers, to protect your data according to GDPR.

9. Data Retention

9.1. We retain your personal data only as long as necessary for the purposes for which it was collected and to fulfill legal obligations. Typically, we keep data related to your account and use of Services for up to 5 years after your last interaction with us or after the termination of Services, unless a longer retention is required or permitted by law (e.g., accounting or dispute resolution).

9.2. Data processed based on your consent (e.g., for marketing) is kept until you withdraw that consent.

10. Data Security

10.1. We take reasonable technical and organizational measures to protect your personal data against accidental or unlawful loss, unauthorized access, use, alteration, or disclosure. Measures include data encryption (where applicable), access controls, secure servers, and staff training.

10.2. Despite our efforts, no method of data transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

11. Your Data Protection Rights (under GDPR)

11.1. Under GDPR, you have the following rights regarding your personal data:

  • a) Right of access: Request a copy of the personal data we hold about you.
  • b) Right to rectification: Request correction of inaccurate or incomplete data.
  • c) Right to erasure ("right to be forgotten"): Request deletion of your data under certain circumstances (e.g., data no longer needed or consent withdrawn).
  • d) Right to restriction: Request restriction of processing in certain circumstances.
  • e) Right to data portability: Receive your data in a structured, commonly used, machine-readable format and transfer it to another controller (where technically feasible and based on consent or contract).
  • f) Right to object: Object to processing in certain situations, especially for direct marketing (e.g., unsubscribe from newsletters).
  • g) Right to withdraw consent: If we process your data based on consent, you may withdraw it at any time. This will not affect prior lawful processing.
  • h) Rights related to automated decision-making and profiling: We do not use automated decision-making, including profiling, that has legal or similarly significant effects on you.

11.2. To exercise any of these rights, contact us using the details in Section 15 (e.g., via the support form on https://axiomalife.biz/contacts.php or by email). We may request additional information to verify your identity.

11.3. You also have the right to lodge a complaint with a data protection authority if you believe your rights have been violated. In Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD) (www.cnpd.pt).

12. Cookies and Similar Technologies

12.1. We use cookies on our website and Services. Cookies are small text files stored on your device (computer, mobile phone, etc.) when you visit certain web pages.

12.2. We use cookies strictly for user authentication, so you don’t have to log in each time you access secured areas of our Services (strictly necessary/functional cookies).

12.3. You can manage cookies through your browser settings. Most browsers allow you to view, manage, delete, and block cookies. Note that if you delete or block our authentication cookies, some parts of the Services may become unavailable or not function properly.

13. Children's Privacy

13.1. Our Services are not intended for individuals under 18, and we do not knowingly collect personal data from children under 18. If we learn that we have accidentally collected such data, we will take steps to delete it as soon as possible.

14. Changes to This Privacy Policy

14.1. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on our website and updating the "Last Updated" date above. We may also notify you via email of significant changes.

14.2. It is recommended to review this Policy periodically. Changes take effect upon publication on this page.

15. Contact Information

15.1. If you have any questions, comments, or requests regarding this Privacy Policy or our data processing practices, please contact us by email: [email protected].